Geographic Area of Business

• Division 1 Systems and Technology Trading Area is Global; in 119 countries - where ISO 9001:2015 is a National Standard.
  
• Division 2 Financial Products Trading Area is Jurisdiction based; primarily in Canada: Alberta, BC and Ontario. Visit lendingarea.mortgagequote.ca to see details and maps.

Business Sources & Referrals

MortgageQuote.ca MQCC provides incomparable, proprietary Private (Non-Institutional, Non-Syndicated, Non-Regulated) Equity Mortgage™ solutions and acts principally for lenders; for this reason, we work with members of the general public by referral only through federal- or provincial government licensed mortgage brokers, law firms & trustees (public, private, court-appointed, bankruptcy). If retail referrals are accepted by MQCC, it is from MQCC Customers, Stakeholders or Paid Accredited Public Referral Sources (PAPERS™) Program members.

Law Firm, Trustee & Receiver (public, private, court-appointed, bankruptcy) Referrals

MortgageQuote.ca accepts mortgage referrals from law firms and trustees whose clients may require our expertise. If you are a lawyer, trustee or receiver (court appointed or privately appointed) and would like to refer a financing situation to us, please email us at info[at]mortgagequote.ca.

Government Licensed Mortgage Broker Referrals

MortgageQuote.ca accepts mortgage referrals from government licensed mortgage brokers whose clients may require our expertise. If you are a government licensed mortgage broker and would like to refer a financing situation to us, please email us at info[at]mortgagequote.ca or visit broker.mortgagequote.ca, register and learn more.

Customer and Stakeholders 

All customers and stakeholders are welcome to refer your friends, family and individuals within your "sphere of influence" to MortgageQuote.ca. We thank you for your referral in advance. Simply direct your referral to www.mortgagequote.ca and when they contact us, ask your referral to let us know (in writing, or email) that you referred them to us. 

Paid Accredited Public Referral Sources (PAPERS™) Program Members

If you are not a Lawyer, Trustee, Government Licensed Broker, Agent or Referral Company and you would like to be paid as a referral source (within a manner that conforms to statutory, regulatory and process requirements), then please register to take the "Paid Referral Training Course for Paid Accredited Public Referral Sources" by contacting info[at]mortgagequote.ca.

Visit referral.mortgagequote.ca to learn more.

Retail Mortgage Prospective Customers

Retail MQCC does NOT normally provide retail services unless the customer is prepared to work in accordance with statutory, regulatory and process requirements, in accordance with MQCC standards. 

MortgageQuote's Commendations, Complaints & Dispute Resolution Policies

Contact Information

Principal Communication Method: Written - via Email The MQCC™ Communication Policy  is found in the Communication Policy Section of the Before You Apply page. Secondary Communication Method: Written - via Fax Tertiary Communication Method: Written - via Letter Mail Quarternary Communication Method (ad hoc basis only - outbound calls initiated by MortgageQuote.ca): Oral - via telephone

Primary Corporate Operations Email: underwriting@mortgagequote.ca General Administrative Email: inquiry@mortgagequote.ca Fax Number: local: 403-590-9833 (Global Access) toll free: +1.866.948.FAX1 (3291) (North America and Mexico Access) Phone Number: (Messages Transcribed to Email) local: 403-590-6610 (Global Access) toll free: +1.866.948.RATE (7283) (North America and Mexico Access) Attorney/Lawyer Office Inquiries: info@mortgagequote.ca MortgageQuote's Underwriting Office working hours are generally from 8:00 AM to 2:00 AM, 6 days a week, MST.

Real-Time Communication (in-person or digital meetings/discussion) Policy

As described above in the "Business Sources & Referrals" section of this page, MQCC principally works via Government Licensed Mortgage Brokers, Law Firms and Trustees. MQCC provides specialty work that does not require face-to-face meetings; the only thing that a prospective MQCC customer requires is proof that MQCC is certifiably able to "do the job", which we are able to do, by virtue of registration to ISO 9001:2015; Canada's National Standard for Quality Management, which tells all prospective customers of MQCC that "we do what we say and we say what we do".

It is this registration to the National Standard that eliminates the traditional business model of having to "meet someone to trust them". If you have any veracity in this particular claim, feel free to reach out to the Canadian Federal Government Ministries listed on the main page of www.mqcc.org. Until a written business case is established, there is no basis for a meeting at preliminary stages of interacting with MQCC, since neither the prospective MQCC customer nor MQCC have established the grounds of a working relationship. Meetings are typically reserved for celebratory interactions or exchange of funds, or both.  

To protect both the general public and MQCC, real-time telephone conversations are discouraged. MQCC trades in matters related to financial and conformity situations. A permanent documented communication record must be created to ensure, as often as possible, to ensure errors and omissions do not occur.

Specific MQCC  policies for meetings, depending on your role and purpose of the meeting are described below.